Terms & conditions.
Terms & Conditions
Last Updated: 21 January 2025
Welcome to The Disengagement Project! By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.
1. General
These Terms & Conditions govern your use of our website and the purchase of products.
By accessing or using this site, you agree to comply with these terms.
We reserve the right to update or change these terms at any time without prior notice. The latest version will always be posted on our website.
2. Orders and Payment
All orders are subject to acceptance and availability.
We accept payment via the methods provided on our website (e.g., credit card, PayPal).
Prices are correct at the time of order. We reserve the right to change prices without notice, but changes will not affect orders already placed.
Once your order is placed, you will receive an email confirmation. This does not mean your order has been accepted — we reserve the right to refuse or cancel orders at our discretion.
3. Product Information
We make every effort to ensure product descriptions, images, and pricing are accurate.
Slight variations may occur in colour, size, or design due to photography, lighting, monitor settings, or the custom-made nature of some products.
Measurements are provided for sizing; please check carefully before ordering.
4. Shipping & Delivery
Shipping times are estimates and start from the date the order leaves our warehouse, not the date of purchase.
Delivery may be affected by factors outside our control, including customs, courier delays, or incorrect addresses.
Customers are responsible for providing accurate delivery details.
5. Refunds, Returns, and Exchanges
Our Refund & Returns Policy is available here - Refunds & Returns.
Change-of-mind returns are not accepted.
Personalized or customized products are non-refundable, unless faulty.
Faulty or damaged items will be handled in accordance with Australian Consumer Law.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is owned by The Disengagement Project or used with permission.
You may not copy, reproduce, or distribute content from this site without written consent.
7. Liability
We are not liable for any indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these terms limits or excludes rights you may have under Australian Consumer Law, including your right to a repair, replacement, or refund for faulty goods.
8. Governing Law
These Terms & Conditions are governed by the laws of Australia.
Any disputes will be subject to the jurisdiction of the courts in your state or territory.
9. Contact Us
If you have questions about these Terms & Conditions, please contact us: